FAQ
FAQ - PLATINUM PACKAGE
When can I book my child’s 1:1 sessions?
You’ll receive a booking link each half term to select your child’s 1:1 sessions during the school holidays. As a Platinum Package holder, you’ll receive priority access to my calendar and first pick of time slots before they are opened up to other clients.
Can I use these sessions during term time?
This package is designed specifically for school holiday tuition, so all 1:1 sessions must be booked in holiday periods (October, Christmas, February, Easter, May half term, or Summer 2026). This gives flexibility without clashing with school and weekly commitments.
How will I know about the masterclasses?
All masterclasses will be advertised in advance throughout the academic year via email. As a Platinum parent, your child can attend any five live masterclasses of your choosing. Recordings are available if they can’t attend live.
What happens if we don’t use all the sessions?
This package is valid for the 2025–2026 academic year only. All 1:1 sessions and masterclasses must be used by the end of the Easter holidays 2026.❗️Unused sessions cannot be carried forward or refunded.
What if I need to cancel or reschedule a booked 1:1 session?
My usual cancellation policy applies:
You’ll receive a booking link each half term to select your child’s 1:1 sessions during the school holidays. As a Platinum Package holder, you’ll receive priority access to my calendar and first pick of time slots before they are opened up to other clients.
This package is designed specifically for school holiday tuition, so all 1:1 sessions must be booked in holiday periods (October, Christmas, February, Easter, May half term, or Summer 2026). This gives flexibility without clashing with school and weekly commitments.
All masterclasses will be advertised in advance throughout the academic year via email. As a Platinum parent, your child can attend any five live masterclasses of your choosing. Recordings are available if they can’t attend live.
This package is valid for the 2025–2026 academic year only. All 1:1 sessions and masterclasses must be used by the end of the Easter holidays 2026.❗️Unused sessions cannot be carried forward or refunded.
My usual cancellation policy applies:
- You must give at least 24 hours’ notice to reschedule a session.
- Cancellations with less than 24 hours' notice will be marked as used.
- Rebooking is subject to availability within the holiday periods.
Are you qualified?
Yes, I’m a fully qualified teacher with extensive classroom and online tutoring experience. I hold Qualified Teacher Status (QTS), a current DBS check, and have held leadership roles throughout my career. I’m proud to have a proven track record of delivering outstanding academic results.
How will I know what progress my child is making?
Yes – all tutors within the HWL Expert Tuition Network are experienced professionals who have been fully vetted. Many hold Qualified Teacher Status (QTS) or have specialist subject expertise, and all are DBS checked. We use TutorCruncher to manage bookings, payments, and lesson reports, ensuring everything is transparent and easy to access. Depending on their individual teaching style, some tutors also send follow-up emails, voice notes, or additional resources to support your child’s learning between lessons.
What subjects do you teach?
I specialise in teaching English Language and English Literature at iGCSE and GCSE levels.
The HWL Expert Tuition Network offers expert tutors across a wide range of subjects and stages, including:
The HWL Expert Tuition Network offers expert tutors across a wide range of subjects and stages, including:
- English Language & Literature (KS3, iGCSE, GCSE, A Level)
- Mathematics (Primary, KS2, KS3, GCSE, iGCSE)
- Science (Biology, Chemistry, Physics; KS3, GCSE, iGCSE)
- Business Studies
- History
- LAMDA
Do you offer online or face to face?
I offer online lessons via Zoom. All resources are sent out prior to the lesson.
I have Primary specialists who can offer face to face tuition in the South Derbyshire area - get in touch to see if we cover your area.
I have a Secondary Maths specialist who offers face to face tuition in the Derbyshire area.
I have Primary specialists who can offer face to face tuition in the South Derbyshire area - get in touch to see if we cover your area.
I have a Secondary Maths specialist who offers face to face tuition in the Derbyshire area.
Do you tutor during the holidays?
Yes, many tutors offer lessons throughout the holidays.
Can I have a fortnightly lesson?
I do have some fortnightly slots available. Fortnightly sessions only work if your child is motivated and willing to do independent work in the week that they don't have a lesson.
Do you have any reviews?
My child has some special needs - how can you help?
I have experience of working with children who have a range of needs and I am therefore able to adapt my teaching and resources to support children of all abilities.
How do I book a class/pay for my tuition?
We use TutorCruncher to manage all payments. Parents are invoiced in advance for a block of lessons, typically covering a half-term. This makes the process simple and transparent, ensuring your child’s place is secured and lessons are scheduled smoothly.
What are your terms and conditions?
Should I book a group session or 1:1? Advantages and disadvantages.
Group sessions:
- Group sessions are cheaper: £20 per hour
- Maximum 8 students in a group
- Additional 1:1 sessions can be booked throughout the holidays
- Peer learning is effective – your child will feel the benefit of working with students from all across the UK/World
- Students are encouraged to participate by having their camera on; cameras off are by prior agreement
- Groups can seem less intimidating than 1:1
- Offers a bespoke package of support just for your child
- Can offer a mix of Language and Literature simultaneously
- Can be flexible to support what is being taught in school
- You might be studying different texts to the ones covered in the group sessions
What are your term dates?
Term dates
Can I book a trial session?
Yes, of course. It is really important that your child benefits from having a tutor. BOOK YOUR TRIAL.
What's a Masterclass?
What is a Masterclass?
A Masterclass is an in-depth, expert-led session designed to help students build confidence, improve their skills, and boost their grades in English Language and Literature. Each session focuses on key exam techniques, detailed text analysis, and structured writing strategies to ensure students meet all assessment objectives effectively.
🔹 Expert Teaching – Clear, step-by-step guidance on key topics.🔹 Exam-Focused – Learn how to approach questions, structure responses, and gain higher marks.🔹 Interactive & Engaging – Includes model answers, annotated examples, and revision resources.🔹 Instant Access – Downloadable materials so students can revisit and revise independently.
Perfect for GCSE & IGCSE students, our Masterclasses provide everything needed to excel in exams with confidence.
MASTERCLASS FAQ
BOOK HERE.
A Masterclass is an in-depth, expert-led session designed to help students build confidence, improve their skills, and boost their grades in English Language and Literature. Each session focuses on key exam techniques, detailed text analysis, and structured writing strategies to ensure students meet all assessment objectives effectively.
🔹 Expert Teaching – Clear, step-by-step guidance on key topics.🔹 Exam-Focused – Learn how to approach questions, structure responses, and gain higher marks.🔹 Interactive & Engaging – Includes model answers, annotated examples, and revision resources.🔹 Instant Access – Downloadable materials so students can revisit and revise independently.
Perfect for GCSE & IGCSE students, our Masterclasses provide everything needed to excel in exams with confidence.
MASTERCLASS FAQ
BOOK HERE.